Switching WordPress Website Support Provider

The developer who set up your website doesn’t like dealing with ongoing maintenance. Your brother was maintaining the site but now he’s too busy. Turnaround time for the company handling your updates is super slow and their prices are crazy. We’ve heard all these reasons and more for why individuals and companies look for a new, lean and efficient WordPress website support provider.

Here is a checklist of things to do before transferring the care of your website to a new website support provider:

  1. Check your agreement with your current support provider. What are the terms for switching away to a new WordPress website support provider?
  2. Make sure you have administrator-level access to your WordPress website. You’ll know that you have full access if you see “Plugins” and “Settings” is options in the Dashboard menu.
  3. Ensure that you have access to your hosting account. This ensures that you have access to all of your site files and database(s). This is your property!
  4. Check for access to your domain registrar.

The above steps ensure that you have full access to every piece of your website. There may be additional services or content held elsewhere, such as a videos on a YouTube account or Amazon server, a Cloud Delivery Network. If your relationship with your current website support provider allows, ask them about this.

Once you’ve notified your support specialist that you no longer need their services and you’ve found a new WordPress website support provider, they longer need access to your website. You or your new provider should immediately change all passwords.

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