Website Maintenance Packages

POOF! We make your WordPress website problems go away.

Our WordPress website maintenance packages are designed to maintain the health and security of a WordPress website. All maintenance packages include regular updates of the WordPress files and database, WordPress core files, themes and plugins.

These packages do not include the labor of updating themes or plugins to make them compatible with others, or change requests. Additional tasks such as these can be handled hourly or from a bank of hours.

New "Website Assist" members are charged a 250 NIS setup fee.

Basic

For personal blogs and small business
 

120 Month
  • Backups Every 14 Days
  • Updates Every 14 Days
  • Handling of All Error Messages
  • Ticketing for Easy Task Tracking
  • WPML Subscription Key for multi language sites for only $19 ($60 value!)
  • Biannual Check for Unused or Unsupported Plugins and Themes
  • Personal Service
  • Email Support
Sign Up

Corporate

Top Tier Support
For E-Commerce & Larger Sites

490 Month
  • Backups Daily
  • Updates 3x / Week
  • Handling of All Error Messages
  • WPML Subscription Key for multi language sites for FREE ($79 value!)
  • Quarterly Check for Unused or Unsupported Plugins and Themes
  • Quarterly Security Scan
  • Quarterly Meeting About Site Performance
  • Personal Service
  • Support by Email, Phone and Text
Sign Up

Additional Services and Special Discounts for Website Care Plan Customers

Detailed Report

Audience demographics, sources, user behavior, for selected time period

500 NIS

NewSEO Audit

Review of site structure, check for page errors, check for duplicate content, meta data, links, images

500 NIS

Discounted Bank of 10 Hours

1665 NIS

Discounted Bank of 20 Hours

2,880 NIS

Has it been a while?

Request a Website Tune Up.

We will update your theme files, plugins and WordPress core files.
This includes up to 1 hour of fixes resolving any incompatibilities between plugins or bugs that result from these updates for a one-time fee of 370 NIS.

Just need some updates?

Hours of Coverage and Response Times

“Business Hours” and “Business Days” are defined as 9 a.m. – 4 p.m., Sunday through Thursday, UTC/GMT +2 hours, except for the Jewish and Israeli holidays or fast days of Rosh Hashanah, Yom Kippur, Passover, Sukkot, Purim, Shushan Purim, Lag B'Omer, Yom Ha'atzmaut, Shavuot, and Tisha B’Av. A calendar for these holidays can be provided upon request.

“Extended Business Hours” are defined as: 6 a.m. – 11 p.m., Sunday through Thursday, and Friday 7 a.m. - 3 p.m., UTC/GMT +2 hours, except for the Jewish and Israeli holidays listed above.

Exclusive Membership Holders are entitled to third-party support during holidays and the Jewish Sabbath. Turnaround times may vary.

An "emergency" is defined as a situation in which the website is down, business operations severely impacted (i.e. customer cannot complete a purchase) with no workaround; or a security issue. Rush fees for services not included in a maintenance plan are 500 NIS / hour, 1 hour minimum.

All clients are limited to 3 emergency restorations per month.

Our Process

1. Information

Fill out a form detailing your website and provide login credentials.

2. Choose a Plan

We will recommend a maintenance plan and a bank of service hours based on your website's needs.

3. Sign Agreement

You sign up for a monthly retainer for professional WordPress support and updates and a bank of service hours for any fixes that need to be made.

4. Pay for Your Plan

We can begin work as soon as the last step is completed.